Trackingplan only collects the necessary data for our operation, and nothing more. We are fully GDPR compliant and follow strict data retention practices, deleting data after 30 days. Additionally, our SDKs only clone and forward samples you are already sending to your existing analytics providers, such as Google Analytics, Adobe Analytics, or Segment. That means we can only access and process data you have explicitly given permission to collect.
Moreover, Trackingplan does not store anything until anonymization measures are applied, selecting only the necessary samples to deliver the intended value.
We are committed to providing customers and end users with complete transparency in relation to our privacy practices and the technical and organizational measures we use to ensure the security of our customer’s data.
We use the data we receive to provide services to our customers as described in our Privacy Policy. Furthermore, although Personally Identifiable Information (PII) is typically not permitted in most third-party services –and we only clone and forward samples of what you are already sending to your existing analytics providers –our collectors perform additional measures to avoid processing PII:
Please note that there is no storage before the anonymization measures. Subsequently, our processing system selects samples and stores them to deliver the intended value. In summary, this entire process is designed to anonymize data:
The installation script is designed to be lightweight and secure, weighing less than 10KB. In practical terms, it is similar to installation scripts used by trusted tools like Datadog and Sentry.
The script is served directly as code to prevent any unauthorized modifications, and has undergone extensive security checks by various clients, including tech-savvy companies and privacy-conscious groups.
If necessary, we can provide the decompiled code of the script after signing a non-disclosure agreement (NDA).
We have a European data center located in Frankfurt and one in North Virginia in the US.
No, Trackingplan does not use cookies, and we do not add session or user IDs.
Trackingplan is designed with privacy in mind. We prioritize user data protection and compliance with privacy regulations. Here's a detailed breakdown:
Our commitment to privacy means that Trackingplan is a solution that respects user anonymity and adheres to strict data protection standards. This approach not only aligns with global privacy regulations but also builds trust with our users, ensuring their data remains private and secure.
If you have any further questions about our data handling practices or privacy policies, please feel free to contact our support team.